Data Operations Analyst

Client Services · Cincinnati, Chicago, Minneapolis, Bentonville, New York, New York
Department Client Services
Employment Type Full-Time
Minimum Experience Mid-level

Operations Data Analyst (Remote)


Who are we? 

At HIVERY we believe Artificial Intelligence is the future.

We are passionate about solving complex problems that humans cannot and helping organizations achieve the extraordinary. 

‘Data has a better idea’ is the mantra we live by. Our mission is to shake up organizations around the world by transforming data into action that revolutionizes industries. 

We build products that make complex problems simple, using design methodologies, cutting edge Machine Learning and Operations Research techniques. We have brought people together from all across the globe to collaborate and this is a great opportunity to become part of the HIVERY story and combine your talents with our USA team in Bentonville, Arkansas. 

As a Data Operations Analyst you are the epitome of world-class customer service and user experience. You carry this through the onboarding of customers to HIVERY products, ensuring our customers’ get maximum value from HIVERY by working collaboratively with them on data quality or developing internal and external reporting and data visualisations. We count on you to be the expert on the customer's data. The power is literally your hands!

    What will you be doing day to day? 

    • Take ownership of client data by gathering, cleansing, parsing  data from multiple data sources in preparation for ingestion into HIVERY applications
    • Identify, capture, analyze, and manage data, contributing to better decision making 
    • Review data outputs and results to ensure accuracy and reliability 
    • Understand business problems and opportunities in the context of the data requirements, then recommend solutions that enable partners to achieve goals
    • Consult with our product teams to create a world-class customer experience
    • Manage complex data analysis projects, serving as a technical lead

    Who are we looking for? Someone who...

    • Loves data and is passionate, collaborative, energetic, curious, and prone to solutions thinking
    • Can manipulate data easily, being proficient with Python programming and pandas for data structuring and analysis
    • Has experience with emerging reporting and data visualization tech (Tableau, Power BI, Domo, etc.)
    • Thrives in a complex, rapidly changing environment, balancing and prioritizing work across multiple projects


    Impress us more with;

    • Experience in SQL
    • Being a pro at working in an agile development environment
    • Sound awareness of machine learning techniques
    • A joy for working with cloud computing, including MS Azure
    • A degree in a related field

    Why come and work with HIVERY?

    We’re hoping you’re already intrigued and inspired enough to get in touch. But in the spirit of sweetening the deal further, we also offer;

    • Trips to Sydney when the boss calls
    • Flexible work hours
    • Opportunity to learn from and work with some of the best in your field 
    • A full benefits package

    Inspired by our awesome startup culture, a team of diverse and extremely talented thinkers, an unprecedented growth trajectory globally, some pretty impressive algorithms, a product suite that is creating the future, with a passion for making the impossible possible..we’re only just getting started! And we’d love for you to join us on this journey! 


    What do I do next? 


    Please apply with a resume and a cover letter and we will be in touch.

    Come join us and have a blast! 

    Thank You

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    • Location
      Cincinnati, Chicago, Minneapolis, Bentonville, New York, New York
    • Department
      Client Services
    • Employment Type
    • Minimum Experience